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Frequently Asked Questions

Bajl FAQ — answers to all your questions
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From registration to withdrawal, bonuses to betting — whatever you need to know, you'll find it here. Clear, detailed, and in simple Bengali.

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36+ FAQ
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Account
Registration, Login & Profile
Payment
Deposits & Withdrawals
Bonus
Offers & Promo Codes
Betting
Odds, Markets & Live
Security
Password & Security
Platform
App & Website
Categories
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Account

Registration, Login & Profile Settings

BajlRegistering on On the registration page Go. Enter your Bangladeshi mobile number, verify the OTP, and set your password. The entire process takes just 2 minutes. No bank account or credit card is required to register.

BajlTo register on 18 years you must be at least this age. This is both our policy and a legal requirement. Age is verified at the time of registration, and accounts belonging to those under 18 will be cancelled.

No. Each individual may only One open an account. If multiple accounts are detected, all of them will be suspended and all balances may be forfeited. Stick to one account — it's the right thing to do for everyone.

Yes, you can update your name and contact details from Profile Settings after logging in. To change your mobile number, you will need to contact our support team. Certain details such as your date of birth cannot be changed after registration.

If you wish to close your account Help Center Contact us. Make sure to withdraw any remaining balance before closing. If you wish to close your account due to a gambling concern, Responsible Gaming page, self-exclusion can be done much more quickly.

In most cases, mobile number verification is sufficient. However, additional identity verification may be required for large withdrawals or in cases of suspicious activity — this is purely to keep your account secure.

First On the login page Use the "Forgot Password?" option and log in via OTP. After 5 consecutive incorrect password attempts, your account will be locked for 30 minutes. If you're still having trouble after that, please contact support.

Payments

Deposits, Withdrawals & Payment Methods

Bajlaccepts deposits via bKash, Nagad, and Rocket — the three most popular mobile banking methods in Bangladesh. More payment options are planned for the future.

Minimum Deposit ৳100. The maximum limit varies depending on your account level. In general, you can deposit up to ৳1,00,000 per day.

Most deposits Instant — funds are credited to your balance within 1–3 minutes. In rare cases, network issues may cause a delay of 5–10 minutes. If it takes longer than 15 minutes, please contact support.

Log in and go to the "Withdrawal" option. Enter the amount and your bKash/Nagad number. After submitting your request, 5–15 minutes your funds will be delivered. During peak hours, this may take up to 30 minutes.

Minimum Withdrawal ৳500. The daily maximum withdrawal limit is determined by your account level. VIP members are eligible for higher withdrawal amounts.

If your funds haven't arrived within 30 minutes, contact support and have your transaction ID ready. Withdrawals may be on hold if bonus wagering is incomplete or account verification is pending.

Bajl No fees are charged on deposits. Withdrawals are also generally free. However, your mobile banking provider (bKash/Nagad) may apply their own transaction charges.

Bonus-related

Welcome Bonus, Promos & Offers

Your first deposit after registration automatically triggers a 100% Welcome Bonus — up to ৳10,000. No manual claim is needed. For full terms and conditions, Bonus page View.

To withdraw a bonus, you must meet the wagering requirement. Typically, you need to place bets totalling 10–20x the bonus amount before it becomes withdrawable. Terms vary by offer — Bonus page View.

There is a referral code field during registration — entering a code there will earn you an extra bonus. You can also earn a bonus by referring friends. Find your referral link in your profile.

Place a set amount of bets in a week to qualify for a weekly cashback. You'll receive 5%–10% cashback based on your losses, credited automatically to your account every Monday.

Most bonuses are valid for 7 to 30 days. If the wagering requirement is not met within the validity period, the bonus will be forfeited. Each offer has its own expiry — this is specified in the offer details.

You earn loyalty points on every bet you place. Accumulated points can be converted into bonus balance. The more you play, the more points you earn — and the higher your VIP level will climb.

Betting

Odds, Markets & Live Betting

Odds are a numerical representation of your chances of winning. For example, odds of 1.8 mean that a ৳100 bet returns ৳180 if you win (your original ৳100 stake plus ৳80 profit). Higher odds mean a lower chance of winning but a bigger payout.

Yes, BajlReal-time live betting is available on On the match odds page Go.

Bets that have been placed generally cannot be cancelled. However, if an event is cancelled or postponed, your stake will be refunded. Some markets offer a Cash Out option, which lets you lock in a profit before the match is over.

Yes, you can bet on multiple matches at once using an Accumulator or Combo bet. If all selections are correct, your winnings multiply. However, if any one match is wrong, the entire bet is lost.

cricket, football, tennis, badminton, kabaddi, basketball, hockey, e-sports, and more 50+ games are available. For more details, visit On the Sports page Go.

The maximum win limit on a single bet varies by market and sport, but is generally up to ৳1,00,000. Accumulator bets have their own separate maximum limits. Higher limits are available for VIP members.

Security

Password, Security & Privacy

On the login page Click the "Forgot Password?" link. An OTP will be sent to your registered mobile number. Use the OTP to set a new password — the whole process takes under 2 minutes.

Yes, Bajl uses 256-bit SSL encryption. Your information is never shared with third parties — except where required by law. For details, In the privacy policy Read.

Bajl We will never ask for your password or OTP via SMS or email. Any such message is fraudulent. Do not click any links — only bajl.ws to log in and notify support.

Yes, OTP login is itself a two-factor authentication method. You can also enable login notifications in your profile settings — you'll receive an SMS instantly whenever your account is accessed from a new device.

Change your password immediately. Then Help Center Contact us — request a temporary lock on your account. Provide details of any suspicious transactions. We will investigate and do our best to recover any losses.

Platform

App, Website & Compatibility

Bajl The app is available on both Android and iOS. Download link Platform page Available. The app is free and only a few megabytes in size — it runs fast and uses minimal data.

Yes, bajl.ws The website works equally well on mobile and desktop. It runs correctly on all modern browsers — Chrome, Firefox, Safari, and Edge. No additional software installation is required.

Clear your browser cache and cookies, then check your internet connection. If you're using the app, try uninstalling and reinstalling it. If the issue persists, reach out to support — we respond within 30 minutes.

Yes, Bajl Fingerprint and Face ID login are supported on the app — for both Android and iOS. After logging in with your password the first time, enable biometric login from the Settings.

After installing the app, grant notification permissions. Go to the app's Settings to customise which events you'd like to be notified about — match start, bonuses, completed withdrawals, and more.

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